Terms of Use

1. Provider and Scope

The contractual partner and provider of the services of “mioseg qr” is:

Minh Hoang Huynh

Sole proprietor

Konrad Adenauer Str. 170

52511 Geilenkirchen

Germany

Email: info@mioseg-qr.com

These Terms of Use apply to the use of the mobile app “mioseg qr”, the associated web platform, publicly accessible QR-X web views, and the functions and digital services offered through them.

Which provisions apply in a particular case depends on whether the service is merely accessed publicly, used with a registered user account, or a paid service is used.

Additional terms may apply to individual functions or services. Users will be informed of such additional terms in an appropriate manner before using the relevant function or entering into the relevant contract.

Individual agreements between the provider and a user that deviate from these Terms of Use take precedence over these Terms of Use.

2. Definitions and Subject Matter of the Services

“mioseg qr” means the digital platform operated by the provider, including the mobile app, the web platform, and the associated publicly accessible services.

“QR-X” means a digital unit managed within mioseg qr through which, in particular, information, media, files, updates, location information, and other supported content may be provided. A QR-X may be accessed in particular via a QR code, a link, or within the platform.

Depending on the functions currently available, mioseg qr enables users in particular to scan and manage QR codes, create, edit and share their own QR-X, follow third-party QR-X, and link media, files, updates, locations and other supported information to a QR-X.

In addition, Business QR-X, collections, statistics, notifications, map and location functions, transfer functions, and other supplementary functions may be offered.

The specific functions available to a user are determined by the applicable service description and the current presentation in the app or web platform. Paid functions are identified accordingly before they are used for a fee.

Where products, services, real estate, events, companies, or other third-party offers are displayed, advertised, or linked through QR-X, mioseg qr does not thereby itself become the provider, seller, landlord, event organizer, intermediary, or other contractual party to such offers. Unless expressly stated otherwise, a contract relating to such offers is generally concluded solely between the users involved or between the relevant third-party provider and its customer.

Users’ statutory rights and the requirements for changes to digital services set out in these Terms of Use remain unaffected.

3. Registration and User Account

Use of certain mioseg qr functions requires the creation of a user account. The functions that may also be used without registration depend on the functionality available at the relevant time.

Independent registration of a user account is generally permitted from the age of 16. Statutory rules concerning the legal capacity of minors and any consent of legal representatives that may be required, in particular for paid legal transactions, remain unaffected.

Users are required to provide truthful information where such information is required during registration and later within their account, and to update material changes insofar as the information is necessary for use of the service or performance of a contract.

Login credentials must be treated as confidential and protected against access by unauthorized third parties by appropriate measures. If there are specific indications that a user account or login credentials are being used without authorization, the user should inform mioseg qr without undue delay and, where possible, change the login credentials.

User accounts may not be sold, rented, or made available to third parties for the purpose of circumventing security measures, suspensions, or other usage restrictions.

The creation or use of multiple user accounts is not prohibited as such. However, additional accounts may not be used to circumvent suspensions, usage restrictions, verification requirements, credit rules, free allowances, or other protective and anti-abuse mechanisms of mioseg qr.

In the event of knowingly false information, impersonation, misuse of third-party data, or submission of manipulated or forged evidence, mioseg qr may take the review, restriction, and suspension measures provided for in these Terms of Use.

Users are responsible for ensuring that their account is used in accordance with these Terms of Use and applicable law. A user’s liability for acts of unauthorized third parties is governed by statutory provisions.

4. User Obligations

Users may use mioseg qr only in accordance with applicable law, these Terms of Use, and the intended technical functions.

Users may not use the platform for unlawful, fraudulent, misleading, abusive purposes or for purposes that endanger the security of the platform or other persons.

In particular, it is prohibited to:

impersonate another person, company, public authority, or other organization without authorization, or falsely claim an affiliation or authority to act on its behalf;

knowingly publish false or misleading information where it is capable of misleading other users about material circumstances;

design QR-X, profiles, or other content in a manner specifically intended to create the false impression that they are official offers of another person, company, or organization;

distribute malware, phishing content, fraudulent links, spam, or other harmful content via the platform;

access, or attempt to access, user accounts, data, systems, or areas of the platform not intended for the user without authorization;

circumvent or manipulate technical safeguards, access restrictions, storage limits, credit rules, verification procedures, or other security and anti-abuse mechanisms;

artificially or automatically manipulate views, scans, followers, downloads, statistics, rankings, or other usage metrics;

access the platform automatically without express permission to an extent exceeding ordinary intended use or in a manner that may impair the stability, security, or availability of the services;

threaten or deliberately harass other users, or use the platform to infringe third-party rights.

Users are responsible for having the rights, authorizations, and, where applicable, consents required for their actions and for the content they provide.

Business users are in particular responsible for ensuring that information they publish about their company, contact details, services, offers, and other material information is not knowingly false or misleading and is appropriately updated when material changes occur.

If a user becomes aware of security vulnerabilities, possibilities for abuse, or specific misuse of their account, they should inform mioseg qr without undue delay and take reasonable measures to prevent further damage.

The legal consequences of a violation are governed by these Terms of Use and statutory provisions. Depending on the nature and severity of the violation, content may in particular be restricted or removed, QR-X may be suspended, verification may be withdrawn, or user accounts may be restricted or suspended.

5. Standard QR-X and Business QR-X

mioseg qr distinguishes in particular between standard QR-X and Business QR-X.

Standard QR-X are intended for the general provision and management of the supported content and functions.

Business QR-X are intended in particular for commercial, professional, business, institutional, or organizational presences and may include additional functions or display options compared with standard QR-X. These may include, for example, company information, logos, contact options, locations, links, or an enhanced public presentation.

The specific functionality of a QR-X is determined by the current service description in the app or web platform. Where a function or a defined scope of services is part of an already concluded contract, statutory provisions governing changes to digital services remain unaffected.

The creation or designation of a QR-X as a Business QR-X does not by itself mean that mioseg qr has reviewed or confirmed the identity, existence, authority to represent, reliability, or published information of the user, company, or organization behind it.

A review takes place only where a separate verification procedure has expressly been carried out for the relevant QR-X. Any verification status granted is governed exclusively by the Business Verification provisions in these Terms of Use.

Anyone who creates or manages a Business QR-X for a company, organization, institution, or other person must be authorized to do so. Upon a justified request, mioseg qr may require suitable evidence of such authorization.

Users may not design, designate, or use a Business QR-X in a way that creates the false impression of an affiliation, mandate, authority to represent, partnership, or other business relationship with a person, company, or organization.

Different credit, storage, or pricing rules may apply to Business QR-X than to standard QR-X. The applicable costs or required credits are displayed to the user before the paid use of the relevant function.

Use of a Business QR-X does not establish any recommendation, partnership, or other business relationship between mioseg qr and the relevant user, company, or displayed organization.

6. Business Verification and Verification Status

mioseg qr may offer a separate verification procedure for certain Business QR-X. There is no entitlement to the performance of a verification or to a successful verification unless this has been expressly agreed or is required by law.

A QR-X marked as “verified” confirms only that, within the verification procedure provided for at the time of review, certain information or evidence was reviewed and, based on the result of that review, the requirements defined for the relevant verification status were met.

The scope, type, and subject matter of the review are determined by the procedure described for the respective verification. Circumstances not covered by that procedure are not part of the verification.

In particular, the verification status does not constitute a guarantee, certification, or recommendation by mioseg qr regarding the creditworthiness, reliability, quality, safety, legality, performance, products or services offered, or future conduct of the verified user, company, or organization.

Likewise, by granting a verification status, mioseg qr generally does not warrant that all information published in a Business QR-X outside the specific verification procedure is correct, complete, or permanently up to date.

Applicants are required to provide all information and evidence requested for verification completely, truthfully, without alteration, and in an up-to-date form. The use of manipulated, forged, or unauthorized documents is prohibited.

Verification generally relates to the information and evidence available at the time of the review. There is no permanent or continuous monitoring of verified users, companies, organizations, or the underlying circumstances unless such monitoring is expressly part of the relevant verification procedure or is required by law.

The holder of a verified QR-X is required, insofar as reasonably possible, to update material changes to information or circumstances that were relevant to the verification or to inform mioseg qr of such changes without undue delay.

Even where a review is carried out with reasonable care, it cannot be completely ruled out that submitted information or evidence is inaccurate, forged, outdated, or incomplete, or that a verification status is incorrectly granted due to an error in the review or assessment. Liability of mioseg qr in such cases is governed by statutory provisions and the liability provisions of these Terms of Use.

If justified doubts subsequently arise regarding the requirements for a verification, mioseg qr may request additional information or evidence and temporarily suspend the verification status until the renewed review has been completed.

mioseg qr may correct, suspend, or withdraw a verification status if the requirements are no longer met, required evidence is not provided within a reasonable period, material information was incorrect or misleading, manipulated or unauthorized evidence was submitted, or other objective reasons no longer justify displaying the verification status.

The removal or suspension of a verification status does not by itself mean that the relevant user or company has acted unlawfully or fraudulently.

Mandatory statutory rights and liability claims remain unaffected.

7. User Content

Users may provide, store, and—depending on the functions selected and visibility settings—publish their own content within mioseg qr. This may include in particular text, images, videos, audio files, documents, files, links, updates, location information, company information, and other supported content.

Users are generally responsible for the content they provide. This applies in particular to its accuracy, legality, and their authorization to use and publish it.

Users may provide only content for which they have the necessary rights, licenses, consents, or other authorizations for storage, processing, and, where applicable, publication.

This applies in particular to copyright, trademarks and other distinctive signs, personality rights, image rights, data protection rights, and other third-party rights.

Where user content contains personal data of third parties, the user is responsible for ensuring that processing and publication to the relevant extent are legally permissible and that any required consent or other legal basis exists.

Users may not publish content as their own or as content they are authorized to use if they know, or based on the circumstances must recognize, that they lack the necessary rights.

Statements of fact, especially those in Business QR-X, may not knowingly be false or presented in a manner capable of misleading other users about material circumstances.

mioseg qr generally does not comprehensively review user content before publication for accuracy, legality, timeliness, or third-party rights. There is no entitlement to such a general prior review.

This does not prevent mioseg qr from reviewing content on the basis of its own knowledge, automated security systems, user notices, or reports in accordance with these Terms of Use and statutory provisions, and from taking action where necessary.

The technical processing of user content, including storage, format conversion, compression, creation of thumbnails or optimized display variants, does not constitute adoption or confirmation of the content by mioseg qr.

Further rules regarding the necessary usage rights, prohibited content, reports, and moderation measures are set out in the following sections of these Terms of Use.

8. Rights of Use in User Content

Rights in content provided by users generally remain with the respective user or other rights holder. In particular, uploading or providing content does not transfer copyright or ownership rights to mioseg qr.

However, for the duration and to the extent that the respective content is provided, the user grants mioseg qr a simple, non-exclusive right of use limited to operating the platform, insofar as this is necessary to provide the mioseg qr functions selected by the user.

This right of use includes in particular the right to technically store, reproduce, transmit, synchronize content between systems used for the service, prepare it for different end devices, scale it, compress it, convert it into suitable technical formats, and create thumbnails or other technically optimized display variants.

Where a user makes content or a QR-X publicly accessible, the right of use granted also includes the technical public provision of that content in accordance with the visibility and sharing settings selected by the user.

mioseg qr may use suitable processors, hosting, storage, CDN, or other technical service providers to technically provide the service and may enable them to perform the technical processing of content necessary for that purpose. Data protection requirements remain unaffected.

The right of use granted does not entitle mioseg qr to market, sell, or otherwise independently commercially exploit user content for its own advertising purposes independently of operating and providing the platform. Any use beyond this requires a separate legal basis or agreement.

As a general rule, the user may terminate the rights of use granted by deleting the relevant content, ending its provision, or, where applicable, terminating the user account.

Where content cannot be immediately and completely removed from all backups for technical reasons, residual copies may remain for a reasonable technically necessary period. During that period they may not be made publicly available again unless another legal basis exists.

Statutory retention, evidence, and security obligations and storage necessary for the establishment, exercise, or defense of legal claims remain unaffected.

Statutory rights of consumers regarding content they have provided or created after termination of a contract for digital products remain unaffected.

9. Prohibited Content and Misuse

Users may not provide, publish, distribute, or link content through mioseg qr, or use the platform in a manner that violates applicable law, third-party rights, or the following platform rules.

In particular, the following are prohibited:

content or conduct serving fraudulent, deceptive, or otherwise unlawful purposes, including phishing, fraudulent payment requests, fake offers, or abusive impersonation of other persons, companies, or organizations;

content, links, or files containing or distributing malware or designed to obtain login credentials, payment information, or other protected information without authorization;

offers, brokerage, or advertising of goods or services where offering, acquiring, possessing, distributing, advertising, or brokering them in the relevant context is unlawful or where legally required restrictions are deliberately circumvented;

criminal threats, incitement to violence, and content unlawfully calling for violence, hatred, persecution, or discrimination against persons or groups of persons;

unlawful terrorist or extremist content and content whose provision or dissemination is prohibited by law;

depictions of child sexual abuse, sexualized content involving minors, non-consensually published intimate content, and other sexual or pornographic content whose provision, advertising, or dissemination is unlawful;

adult content or offers where legally required age restrictions, youth protection measures, or other access restrictions are deliberately circumvented;

content clearly intended to enable or promote criminal offenses or serious and specific risks to persons;

content infringing copyright, trademark rights, personality rights, data protection rights, or other third-party rights;

unauthorized publication of particularly sensitive personal data or personal data of third parties not intended for the public, especially private contact details, login credentials, payment information, identity documents, or comparable confidential information;

spam, mass unsolicited advertising, or automatically generated content insofar as it interferes with the intended use of the platform, deceives users, or circumvents protective mechanisms;

content or conduct that manipulates verification procedures, statistics, rankings, scans, views, followers, downloads, credits, or other platform mechanisms, or supports such manipulation.

The above prohibitions apply accordingly to external websites, files, or other content to which a user deliberately links via a QR-X or another mioseg qr function where the user knows the unlawful or prohibited purpose of the linked content or deliberately uses the link to circumvent these rules.

Not every reference to a sensitive, dangerous, or legally regulated topic is prohibited solely for that reason. In particular, factual, journalistic, scientific, documentary, medical, safety-related, or other lawful information may be permitted provided that the content and specific use do not violate these Terms of Use or applicable law.

mioseg qr may restrict or remove manifestly unlawful content and content found after review to violate these rules, and may take further appropriate measures in accordance with these Terms of Use.

Mandatory legal requirements concerning the handling of unlawful content and the rights of affected users remain unaffected.

Lawful adult content and offers are not prohibited under these Terms of Use solely because of their sexual or pornographic nature. However, mioseg qr may provide for special labeling, age, visibility, or access restrictions for such content where necessary to comply with legal requirements, protect minors or other users, or meet requirements of distribution platforms used.

10. Reporting, Moderation, and Measures

Users and third parties may report content, QR-X, or user accounts through the functions provided for this purpose or through the contact options made available by mioseg qr if they believe that these violate applicable law, third-party rights, or these Terms of Use.

A report alone does not automatically result in suspension, removal, or another sanction and does not itself constitute a determination of a legal violation. mioseg qr may review the reported matter on the basis of the information available.

Where there are sufficient indications of a violation or a temporary measure is required to protect users, third parties, the platform, or its security, mioseg qr may temporarily restrict content, functions, verification status, QR-X, or user accounts while a review is carried out.

Depending on the nature, severity, and circumstances of an established violation, mioseg qr may in particular:

notify or warn a user of a possible or established violation;

restrict the visibility or reach of individual content;

remove or disable individual content or links;

temporarily or permanently suspend a QR-X;

suspend, review, or withdraw a verification status;

restrict individual functions of a user account;

temporarily suspend a user account;

in the event of serious or repeated violations, permanently suspend a user account or terminate the contractual relationship in accordance with these Terms of Use.

When selecting a measure, mioseg qr may take into account in particular the nature and severity of the violation, its frequency and duration, possible effects on other persons, recognizable intent to misuse the platform, prior violations, and the conduct of the affected user during the investigation.

In cases of manifestly unlawful content, phishing, malware, specific security risks, serious identity misuse, or similarly urgent circumstances, mioseg qr may take necessary interim measures without first hearing the affected user where this is appropriate to prevent or limit possible damage.

Interim measures do not constitute a final determination that a legal violation has occurred. If further review shows that the requirements for a measure are not or are no longer met, mioseg qr may lift or adjust the measure.

Where required by law and compatible with the purpose of the measure, the affected user will be informed of the material reasons for a restriction or moderation decision and of any available complaint or remedy options.

Users may not misuse the reporting system. In particular, knowingly false reports, coordinated reports intended to unjustifiably harm other users, or repeated manifestly unfounded reports made with abusive intent are prohibited. The fact that a report turns out to be unfounded after review does not by itself make the report abusive.

mioseg qr is not required to review all user content before publication or continuously without cause for possible legal violations. Statutory duties to process specific notices, official or court orders, and other mandatory legal obligations remain unaffected.

Legally required reporting, statement-of-reasons, complaint, and remedy procedures remain unaffected.

11. Public QR-X, Following, and Collections

Users may make QR-X publicly available in accordance with the visibility settings available at the relevant time. Publicly available QR-X may in particular be accessible through QR codes, direct links, public web views and—where the relevant function provides for this—through search, Explore, map, or other discovery functions of mioseg qr.

Making a QR-X publicly available does not create any entitlement to a particular placement, reach, discoverability, or presentation within search results, Explore areas, maps, recommendations, or other platform functions.

Where the function is offered, users may follow or save third-party QR-X. This merely creates an internal platform link to the relevant QR-X. No ownership, copyright, administrative, or other rights in the QR-X or its content are transferred as a result.

The QR-X generally remains under the control of the respective authorized holder. Changes to the original QR-X may therefore also become visible to users who follow that QR-X or have linked it within a collection.

If a linked QR-X is deleted, suspended, no longer made publicly available, or restricted in visibility, it may likewise no longer be available, or only be available to a limited extent, to followers or within collections. There is no entitlement to the permanent availability of a third-party QR-X.

Users may generally unfollow a QR-X or remove a saved link again unless a different function is expressly provided.

Where mioseg qr offers collections or comparable functions, users may combine or link multiple independent QR-X in accordance with the functions available at the relevant time.

Adding a third-party QR-X to a collection generally does not create a copy of the original QR-X and does not transfer any administrative or usage rights in its content beyond the linking and display function provided by mioseg qr.

Users may not name, group, display, or include third-party QR-X in collections in a manner that creates the false impression of an official partnership, recommendation, affiliation, authority to represent, or other business relationship.

Following or saving a QR-X, or adding it to a collection, does not constitute a recommendation, review, or confirmation of the QR-X or its creator by mioseg qr.

The holder of a collection may generally remove links created by that holder. Rights of the original QR-X holder and statutory rights of third parties remain unaffected.

12. QR-X Transfers

Where mioseg qr offers a transfer function, an authorized user may transfer a QR-X managed by that user to another user account in accordance with the technical procedure provided.

A transfer becomes effective only when it has been successfully accepted and technically completed through the procedure provided by mioseg qr. Until that time, the administrative rights generally remain with the previous holder.

Upon successful completion of the transfer, the administrative and editing rights provided within mioseg qr for the relevant QR-X pass to the receiving user account. These may include, in particular, editing content, settings, visibility, and other QR-X functions.

Transfer of a QR-X does not constitute transfer of the entire user account. In particular, login credentials, personal account settings, payment data, invoices, purchase histories, and credits not assigned to the transferred QR-X are not transferred to the new holder.

Properties, content, and acquired or unlocked QR-X-related capacities already technically assigned to the QR-X may remain with the QR-X in accordance with the functions offered at the relevant time. This may include, in particular, storage capacity already unlocked. This does not create any entitlement to payment or transfer of the credits originally used for that purpose.

Existing followers, saved links, and inclusion of the QR-X in collections are generally not automatically terminated by a transfer, provided that the relevant function remains technically available. The new holder may subsequently use the visibility and administration functions available to that holder.

The technical transfer of a QR-X does not automatically transfer copyright, trademark rights, license rights, personality rights, contractual positions, or other rights existing outside mioseg qr unless such rights have been validly transferred independently.

Before carrying out the transfer, the transferring user is responsible for checking whether the content contained in the QR-X may continue to be used by the new holder and whether additional consents, licenses, or transfers of rights may be required.

The transferring user should also check before the transfer whether the QR-X contains personal, confidential, or other information that should not pass to the new holder and remove such information beforehand where appropriate.

Users are required to protect transfer links, transfer codes, or comparable transfer information against unauthorized access and to carry out a transfer only to the intended recipient.

Where there are specific indications of an unauthorized, fraudulent, or erroneous transfer, mioseg qr may temporarily suspend the transfer or restrict the affected QR-X until the matter has been clarified, insofar as this is appropriate and technically possible.

mioseg qr is not required to conclusively review ownership, authority to represent, copyright, or other legal relationships existing outside the platform between the transferor and recipient unless such review is expressly part of the transfer procedure offered.

Mandatory statutory rights of the parties involved remain unaffected.

13. Storage, Media, and Technical Processing

Depending on the relevant product and service scope, mioseg qr may provide storage space for QR-X. The included storage limit or free allowance is displayed to the user in the app or web platform.

Where additional storage can be unlocked for a fee, the required credits or other costs are displayed before the additional storage is unlocked.

Unlocking additional storage capacity generally increases the storage limit assigned to the relevant QR-X. Credits used for this purpose relate to unlocking that additional capacity and not exclusively to the storage of one specific file.

If a previously stored file or media item is later deleted, the storage currently in use is reduced accordingly. A storage limit that has already been properly unlocked generally remains in place. Deleting content at a later date therefore does not by itself create an entitlement to a refund of credits used to unlock the additional storage capacity.

Storage capacities already validly acquired or unlocked are generally not reduced retroactively by subsequent changes to prices or storage packages applicable to future unlocks. Mandatory statutory rights remain unaffected.

For purposes of calculating storage usage, the relevant file size indicated by mioseg qr before upload or at the time of storage may be used. The size relevant for storage calculations may differ from the size of technically optimized variants subsequently delivered to other users or end devices.

For efficient, secure, and device-appropriate delivery, mioseg qr may technically process uploaded content. This may include in particular compression, scaling, format conversion, creation of thumbnails, optimized display variants or different resolutions, and technically necessary temporary storage.

Such technical processing generally does not constitute editorial or substantive alteration or confirmation of the user content by mioseg qr.

Where technically necessary, files or media may be automatically checked before or after upload for technical errors, malware, abusive file types, or other security risks. mioseg qr may reject, isolate, or restrict the provision of files where there are specific technical or security-related reasons for doing so.

Permitted file formats, maximum file sizes, upload limits, and other technical requirements may be specified in the current presentation within the platform.

Users should additionally back up important original files and other content that is important to them outside mioseg qr. mioseg qr is not a general backup or archiving service unless such a service has been expressly offered.

Statutory claims in the event of data loss for which the provider is responsible or defects in digital services are not excluded by this provision.

14. Credit System

mioseg qr may use an internal platform credit system for certain paid functions or digital services.

Credits are digital usage units within mioseg qr. They are used solely to unlock or account for the functions or services offered within the platform. Credits are not legal tender and have no independent payment or exchange value outside the uses provided by mioseg qr.

Credits may in particular be purchased for payment or granted free of charge by mioseg qr as part of promotions, vouchers, bonus programs, goodwill measures, or comparable offers.

The number of credits required for a particular paid function is displayed to the user before that function is used for a fee.

A credit or the displayed number of credits is generally deemed used only when the relevant paid function or service has been successfully unlocked, provided, or validly assigned to the relevant QR-X or user account.

If, due to a demonstrable technical error, credits are deducted without the intended service being successfully provided, the incorrectly deducted amount may be re-credited to the user account or the booking may otherwise be corrected. Statutory claims remain unaffected.

Credits acquired for payment generally do not expire merely because time has passed unless otherwise validly agreed at the time of purchase. Any subsequent shortening of the period during which already acquired credits may be used remains subject to statutory requirements.

Promotional, voucher, or bonus credits granted free of charge may be subject to special conditions, in particular a limited validity period or restriction to certain functions. Such conditions are transparently displayed to the user when the relevant credits are granted or redeemed.

Credits are generally tied to the respective user account and may not be transferred to other users unless mioseg qr expressly offers a corresponding transfer or team function.

Credits generally cannot be exchanged or paid out for cash or other monetary credit. Mandatory statutory repayment, reimbursement, withdrawal, or other consumer rights remain unaffected.

Changes to the credit prices of individual functions generally apply only to future paid transactions. Credit uses already completed or services already validly unlocked are not retroactively altered by subsequent price changes.

In the event of technical errors, duplicate bookings, unauthorized credits, payment reversals, or comparable demonstrable booking errors, mioseg qr is entitled to correct the credit balance to the extent necessary. Arbitrary reductions of properly acquired credits are excluded.

Where a purchase of credits is reversed, validly withdrawn from, or charged back due to a payment dispute, mioseg qr may correspondingly adjust any remaining credits assigned to the relevant purchase. If the relevant credits have already been used for services, any further claims and legal consequences are governed by statutory provisions and the circumstances of the individual case.

The current credit balance and available booking information are displayed to the user within the user account in accordance with the functions offered at the relevant time.

The consequences of account deletion, account suspension, or termination of the contract for remaining credits are governed by the relevant sections of these Terms of Use.

15. Prices and Paid Services

Certain functions and digital services of mioseg qr may be subject to payment or require the use of credits.

Before a user purchases a paid service for money, the material characteristics of the service relevant to the respective contract, the applicable total price, and any other information required by law will be displayed.

Total prices displayed to consumers include legally applicable value added tax and other price components that must be included by law, where applicable.

As a general rule, the applicable price is the price displayed to the user on the relevant sales channel immediately before the paid order is placed. Prices and any available offers may differ between the web platform, Apple App Store, Google Play Store, or other permitted sales channels.

A transaction requiring payment of money is triggered only when the user confirms the payment obligation via the clear order function provided for this purpose. For consumers, statutory requirements governing the design of electronic orders involving a payment obligation are observed.

Where a service is unlocked not by an immediate payment of money but by using existing credits, the user is shown before final confirmation how many credits will be used for the relevant transaction. Credit consumption is triggered only after such confirmation and in accordance with the credit system.

mioseg qr does not intentionally charge hidden fees. Costs or required credits arising directly from use of a function are displayed before that function is triggered for a fee.

Prices, credit prices, free basic allowances, and the scope of future offers may be changed for future contracts or paid transactions.

Such a change does not retroactively alter purchases already completed, credits already properly used, or services already validly unlocked. For ongoing contractual relationships and continuously supplied digital services, the statutory requirements and the requirements set out in these Terms of Use for changes apply.

Time-limited promotions, discounts, vouchers, bonus credits, or free offers do not create an entitlement to have corresponding benefits offered permanently or again at a later date.

Where recurring payments or a subscription are offered for a service, the price, billing interval, term, and conditions for renewal and termination are displayed separately before the contract is concluded.

Mandatory statutory information and consumer rights remain unaffected.

16. In-App Purchases, Web Purchases, and Payment Processing

Paid services and credits may—depending on the functions offered at the relevant time—be purchased through the web platform, within an app, or through other sales channels supported by mioseg qr.

mioseg qr may use external payment service providers for the technical processing of payments. Depending on the payment method selected, the terms and privacy information of the relevant payment service provider may additionally apply insofar as they govern the payment processing.

For purchases made through an app store or comparable distribution platform, the payment, billing, refund, and terms of use applicable there may also apply. The user is informed during the respective purchase process of the specific distribution or payment channel being used.

Which party receives the payment in the relevant transaction and which payment terms apply depends on the specific distribution and payment channel used. The responsibility of mioseg qr for the digital service owed by mioseg qr and mandatory statutory rights of the user remain unaffected.

A paid service or credit purchase is generally unlocked or credited to the user account only after successful confirmation of the payment transaction by the payment system used for that purpose.

If a payment is declined, cancelled, or not successfully completed, there is generally no entitlement to activation of the associated paid service unless and until a valid payment or other entitlement exists.

If a payment that was initially confirmed is later validly cancelled, charged back, or otherwise reversed, the associated credits or services not yet finally rendered may be adjusted accordingly in accordance with the credit system and statutory provisions.

Where a refund must, for technical reasons resulting from the payment channel used, be processed through an app store, payment service provider, or other distribution platform, the user may be directed to the refund procedure provided by the relevant provider. Mandatory claims of the user against mioseg qr are not excluded as a result.

Depending on the payment channel, mioseg qr processes the payment and transaction information necessary for allocation, activation, billing, fraud prevention, support, and statutory record-keeping obligations. Complete payment instrument data, such as complete credit card details, may be processed directly by the payment service provider used where this is provided for in the relevant payment process.

Where required by law, invoices or other billing documents are made available or transmitted electronically. The user is responsible for providing correct and up-to-date billing information required from the user for proper invoicing.

Statutory retention obligations of mioseg qr remain unaffected.

17. Right of Withdrawal for Consumers

Consumers have the statutory rights of withdrawal for distance contracts where the law provides for a right of withdrawal for the relevant contract.

The withdrawal period is generally fourteen days. The start, duration, and requirements of the right of withdrawal are governed by statutory provisions and the withdrawal instructions provided to the consumer for the relevant contract.

Where the law provides that the right of withdrawal for a digital service may expire early if performance begins before the end of the withdrawal period, such expiry occurs only if the applicable statutory requirements are met.

In particular, where required by law, before beginning the corresponding performance of the contract mioseg qr will obtain the consumer’s express consent to begin performance before the end of the withdrawal period and the consumer’s confirmation that the consumer is aware that the right of withdrawal may be lost once performance begins.

Where required by law, the consumer will receive confirmation of the contract on a durable medium documenting the relevant consent and acknowledgement.

A mere notice in these Terms of Use does not replace any express consent or acknowledgement by the consumer required by law.

Where the right of withdrawal has not validly expired early, the consumer may exercise it within the statutory period in accordance with the withdrawal instructions provided.

The consequences of a valid withdrawal, in particular with regard to payments, credits, and digital services already provided, are governed by statutory provisions. Where necessary, credits or activations assigned to the withdrawn contract will be technically reversed, deactivated, or otherwise unwound in accordance with statutory requirements.

Statutory warranty, defect, termination, and other consumer rights are not restricted by the right of withdrawal or this section.

18. Warranty and Digital Services

mioseg qr provides the digital services offered in accordance with the agreed scope of functions and services and applicable statutory provisions.

Due to the technical nature of software, internet services, and mobile applications, completely uninterrupted and error-free availability under all circumstances cannot be guaranteed. This does not restrict statutory claims of the user arising from defects or non-conforming provision.

Use of individual functions may require certain technical prerequisites, in particular a supported device, a compatible operating system or suitable browser, an internet connection, and, where applicable, necessary device permissions. Material technical requirements will be communicated in connection with the relevant service where required.

mioseg qr may provide updates, bug fixes, and security updates. Where statutory update obligations apply toward consumers, updates necessary to maintain conformity, including security updates, will be provided for the legally required scope and period, and users will be informed accordingly.

Users are responsible for installing provided updates within a reasonable period where installation is reasonable for them. Statutory rules concerning the consequences of failing to install an update remain unaffected.

The functionality of mioseg qr may partly depend on technical services of third parties, in particular operating systems, end devices, internet and network infrastructure, hosting or infrastructure services, app stores, or other external technical services. Temporary restrictions on such services may affect individual mioseg qr functions.

This dependence on third-party services does not exclude responsibility of mioseg qr where mioseg qr is responsible under statutory provisions for proper provision of the digital service owed.

If users become aware of errors or other significant technical problems, they may report them through the support or contact options offered. Where necessary and reasonable for review and remediation, users should provide suitable information about the error that occurred.

For consumers, statutory provisions concerning defects in digital products, in particular Sections 327 et seq. of the German Civil Code (BGB), apply. Mandatory rights to restoration of conformity, termination of the contract, price reduction, damages, or other statutory remedies remain unaffected.

Any additional guarantees exist only where mioseg qr expressly designates such a commitment as a guarantee and separately defines its scope.

19. Changes and Further Development of the Services

mioseg qr is continuously developed technically and functionally. As part of this development, functions, user interfaces, technical processes, and the underlying infrastructure may be adjusted, expanded, or replaced.

Changes may in particular be made where necessary to maintain conformity, security, stability, or functionality of the services, correct errors, prevent security risks or abuse, or implement legal or regulatory requirements.

Changes may also be made for valid reasons, in particular due to technical developments, changed user requirements, necessary adaptations to operating systems, browsers, end devices, interfaces, or third-party technical services, to improve scalability, performance, usability, or accessibility, due to data protection or security requirements, requirements of distribution platforms, or because existing technical solutions are no longer adequately supported or are to be replaced by suitable alternatives.

Where legally permissible, new functions may also be introduced, existing functions further developed, or additional optional services offered. New or additional services may be offered free of charge or for a fee. Any charge is displayed to the user before the paid use of the relevant service.

Purely visual or technical changes that do not affect the contractually owed functionality, or affect it only insignificantly, may in particular concern the user interface, navigation, presentation, technical implementation, or internal infrastructure.

Where changes to a continuously supplied digital product for consumers go beyond what is necessary to maintain conformity, such changes will be made only subject to the statutory requirements applicable to them.

In particular, where required by law, such changes will be based on a valid reason, made without additional cost to the consumer, and communicated to the consumer clearly and comprehensibly.

If such a change more than insignificantly impairs a consumer’s access to or use of a digital product, the consumer will be informed within the legally prescribed period on a durable medium about the characteristics and timing of the change and any applicable rights.

Statutory rights of the consumer, including any right to terminate the contract free of charge in the event of a more than insignificant impairment, remain unaffected.

Services already validly acquired or unlocked are not withdrawn retroactively solely on the basis of this change clause. Changes to such services are governed by the specific contract concluded and statutory provisions.

Where a function must be restricted at short notice for security reasons, due to mandatory legal requirements, or because circumstances make continued provision technically impossible or unreasonable, mioseg qr may implement the necessary measure before prior notice where legally permissible. Any required information may in such a case be provided afterward.

Mandatory statutory rights of users remain unaffected.

20. Availability, Maintenance, and Disruptions

mioseg qr endeavors to provide the services offered reliably and with reasonable availability within technically, operationally, and economically reasonable possibilities. However, uninterrupted or entirely error-free availability at all times is not guaranteed unless such availability has been expressly agreed separately.

Temporary restrictions or interruptions may occur in particular due to maintenance work, updates, bug fixes, security measures, technical disruptions, capacity adjustments, or necessary changes to the technical infrastructure.

Plannable maintenance work that is expected to cause a significant restriction of the services will, where possible, be carried out in a way that reasonably limits the impact on users. Where appropriate and reasonable considering the nature and scope of the measure, mioseg qr may inform users in advance of material planned restrictions.

In the event of urgent security issues, acute technical disruptions, attacks on the platform, or other circumstances requiring immediate intervention, maintenance, protective, or shutdown measures may also be carried out without prior notice.

The accessibility and functionality of individual services may partly depend on circumstances outside the direct control of mioseg qr. These may include in particular internet and telecommunications infrastructure, users’ devices and operating systems, app stores, and external technical infrastructure and service providers.

Such dependence does not exclude statutory claims of the user where mioseg qr is responsible under statutory provisions for provision or functionality of the service owed.

Where technically and economically reasonable, mioseg qr will take measures in the event of significant disruptions within its own sphere to restore the functionality of the affected services.

Temporary unavailability does not automatically create an entitlement to a particular credit, extension, credit refund, or other compensation. Statutory claims due to non-conforming provision, a defect, damage, or another breach of duty remain unaffected.

Separate availability or service-level agreements may be concluded for individual paid Business services or other services. Where such agreements have expressly been concluded, they take precedence over these general provisions for the service area they govern.

21. Liability

mioseg qr is liable in accordance with statutory provisions for damage resulting from an intentional or grossly negligent breach of duty by the provider, its legal representatives, or persons employed in performing its obligations.

Liability also remains unlimited for damage resulting from injury to life, body, or health where such damage is based on a culpable breach of duty by the provider, its legal representatives, or persons employed in performing its obligations.

Liability under mandatory statutory provisions and under any guarantee expressly assumed also remains unaffected.

In the event of a slightly negligent breach of a material contractual obligation, mioseg qr is liable in accordance with statutory provisions. To the extent permitted by law, liability in such a case is limited to damage foreseeable at the time the contract was concluded and typical for the relevant type of contract. Material contractual obligations are obligations whose fulfillment is necessary for proper performance of the relevant contract and on compliance with which the user may regularly rely.

Where no material contractual obligation is affected, liability for property damage and financial loss caused by slight negligence is excluded to the extent such exclusion is legally permissible.

The above limitations of liability apply accordingly for the benefit of the provider’s legal representatives, employees, and persons employed in performing its obligations.

Content, information, and offers provided by users or third parties are generally the responsibility of the respective creators or providers. mioseg qr does not generally adopt such content as its own merely by technically storing, displaying, or making it available. Any responsibility of mioseg qr arising from mandatory statutory provisions remains unaffected.

The same generally applies to external websites, services, or content linked by users or QR-X. The mere provision of a technical linking option does not constitute review, recommendation, or adoption of external content by mioseg qr. Statutory obligations after obtaining knowledge of unlawful content remain unaffected.

Where products, services, real estate, events, or other offers of a user or third party are offered, advertised, or made accessible through a QR-X, mioseg qr is generally not a party to any contract concluded between third parties in this context unless mioseg qr expressly acts as a contractual party itself. The respective contractual parties are responsible for proper performance of such third-party contracts.

A verification status granted by mioseg qr has only the meaning described in Section 6. In particular, verification does not constitute a guarantee of creditworthiness, reliability, quality, safety, legality of all offers, or future conduct of the verified user, company, or organization.

Even where a verification procedure is conducted with reasonable care, it cannot be completely ruled out that submitted information or evidence is inaccurate, manipulated, outdated, or incomplete, or that an error occurs during a review. Liability of mioseg qr for damage in connection with verification is governed by the above liability provisions and mandatory statutory provisions.

Map, location, distance, or navigation information may partly be based on information provided by users, end devices, or external technical services. Unless expressly agreed otherwise, such information does not constitute an independent navigation, safety, or surveying service of mioseg qr. Users remain responsible in particular for observing actual local conditions, traffic rules, access restrictions, and safety-relevant circumstances.

Unless mioseg qr has promised a separate backup or archiving service, the service is not intended to be the sole permanent backup of important original files. However, liability for data loss for which mioseg qr is responsible is not excluded by this provision. Otherwise, liability is governed by the above provisions.

Statutory rights of consumers in the event of defects in digital products and other mandatory statutory claims remain unaffected.

22. Term, Termination, and Account Deletion

Where no specific term has been agreed for a service, the user relationship is generally concluded for an indefinite period.

Users may generally terminate their user account and the associated indefinite user relationship at any time through the account function provided for this purpose or by making a corresponding declaration to mioseg qr, unless different valid term or termination conditions have been agreed for a separate paid service.

Before final account deletion initiated by the user, mioseg qr may inform the user of material consequences of deletion and require renewed confirmation.

Upon termination and final deletion of a user account, personal platform data and functions assigned to that account are deleted or anonymized in accordance with statutory provisions and technical deletion processes unless further storage is required or permitted.

QR-X managed by the user are generally also deleted, deactivated, or no longer made publicly available in connection with final account deletion unless they were validly transferred to another user account before deletion or a different permissible arrangement expressly applies to the relevant QR-X.

If a user wishes to preserve a QR-X independently of the user’s own account, the user is responsible for fully completing any available transfer before final account deletion.

Deleting a user account does not delete third-party QR-X that the user merely followed, saved, or linked in the user’s own collection. However, corresponding personal links, saved assignments, and the user’s own collections may be removed together with the user account.

A temporary suspension or restriction of a user account does not automatically constitute final account deletion or termination of the contract. During such a measure, data and content may remain in place to the extent necessary to enable review, restoration, enforcement of rights, or proper processing.

mioseg qr may terminate a user relationship by ordinary notice in accordance with statutory provisions where ordinary termination is permissible for the relevant contractual relationship. Legitimate interests of the user, in particular with regard to services already paid for or permanently unlocked, will be taken into account.

The right of both parties to terminate for cause remains unaffected. Cause for mioseg qr may exist in particular in the event of serious or repeated violations of these Terms of Use, significant misuse of the platform, fraud, or serious security risks where, taking into account the circumstances of the individual case, continuation of the contractual relationship is unreasonable.

Where a prior warning, setting of a deadline, or other opportunity to remedy is required by law or appropriate in the circumstances, this will be taken into account. In the event of particularly serious violations or urgent security risks, immediate action may be permissible.

If mioseg qr permanently discontinues the platform or material services, affected users will be informed with reasonable advance notice where prior notice is possible and required by law. Rights arising from already acquired services and statutory reimbursement, surrender, termination, or other claims remain unaffected.

After termination of the contract, mioseg qr may continue to store data where this is required and legally permissible due to statutory retention obligations, for processing outstanding matters, fraud and abuse prevention, or the establishment, exercise, or defense of legal claims. Otherwise, personal data are deleted or anonymized in accordance with the Privacy Policy and statutory requirements.

Where consumers have statutory rights after termination of a contract with regard to content they provided or created, in particular under the provisions governing digital products, those rights remain unaffected.

Treatment of remaining credits and already unlocked paid services in the event of account deletion, termination, or suspension is additionally governed by Section 23.

23. Consequences of Termination, Account Deletion, and Suspension; Remaining Credits

The consequences of termination, account deletion, or suspension for existing credits and already unlocked paid services depend on the type of termination, the origin of the credits, the status of services already provided, and statutory provisions.

In the event of a temporary suspension of a user account, use of existing credits and access to paid functions may be restricted for the duration of the suspension. A temporary suspension does not by itself result in the automatic loss of properly acquired credits.

If an interim suspension is lifted, existing credits are generally available again in accordance with their previous status unless they have been corrected or reversed for other justified reasons.

Before final account deletion initiated by the user, mioseg qr may inform the user about remaining credits and the consequences of account deletion. Upon final account deletion, the ability to continue using credits assigned to the deleted user account within that account generally ends.

Voluntary account deletion generally does not create an entitlement to payment of remaining credits in money unless such entitlement exists under mandatory statutory provisions or a separate agreement.

Credits acquired for payment are not automatically confiscated as a contractual penalty or declared forfeited without compensation solely because of suspension, termination, or a violation of these Terms of Use. The consequences in the individual case depend in particular on the reason for termination of the contractual relationship, services already provided, possible payment reversals, and the statutory claims of the parties involved.

Bonus, promotional, voucher, or goodwill credits granted free of charge may lapse upon final termination of the user account unless a different arrangement was made when they were granted and mandatory statutory provisions do not prevent this. There is generally no entitlement to payment of the monetary value of such credits granted free of charge.

Credits that have already been validly used for a digital service or activation are deemed consumed in accordance with the credit system. Subsequent termination or account deletion alone does not create an entitlement to reimbursement of credits already properly consumed. Statutory withdrawal, defect, reimbursement, and other claims remain unaffected.

If mioseg qr terminates a contractual relationship or permanently discontinues the platform or a service required to use credits acquired for payment without the user having provided cause for such termination, legitimate interests of the user regarding remaining credits acquired for payment will be taken into account. Where necessary, this may include a reasonable opportunity to use them beforehand, a technical replacement solution, or reversal or reimbursement in accordance with statutory provisions.

Permanent suspension or termination of an account does not prevent mioseg qr from correcting credits demonstrably credited without entitlement, credits no longer covered due to a payment reversal, or other booking corrections permitted under Section 14.

Remaining credits are generally tied to the respective user account. Transfer to another user account takes place only where mioseg qr expressly offers a corresponding function or where a transfer is required in the individual case for legal or technical reasons.

Statutory consumer rights and other mandatory claims remain unaffected.

24. Data Protection and Personal Data

mioseg qr processes personal data in connection with registration, provision, and use of the platform in accordance with applicable data protection law.

Further information, in particular on the nature, scope, and purposes of processing, the respective legal bases, recipients, storage periods, and rights of data subjects, is provided in the current Privacy Policy of mioseg qr.

Within the functions offered, users partly decide themselves which information and content they provide within a QR-X or other areas of the platform and which of it is made publicly accessible.

Where personal data are published in a publicly accessible QR-X or another public area, they may, according to the selected visibility, be accessed by other users and potentially also by persons without a user account, shared via QR codes or links, and found through public functions of the platform.

Users should therefore not make confidential personal information, or personal information not necessary for the relevant purpose, publicly available.

Where users provide, publish, or otherwise process personal data of third parties through mioseg qr, they are responsible in accordance with Section 7 for ensuring that they are authorized to do so and comply with the applicable data protection requirements.

This applies in particular to personal data requiring a higher level of protection. Users may provide or publish such data only where this is necessary for the intended purpose, permissible under the applicable statutory provisions, and compatible with the functions of mioseg qr.

Users may in particular not use mioseg qr to collect, disclose, publish, sell, use for unlawful profiling, or otherwise unlawfully process personal data of third parties without authorization.

Where location functions are offered, processing of location information may depend in particular on the functions selected by the user, device settings, and permissions granted. Details are set out in the Privacy Policy and the relevant notices within the platform.

The data protection role of mioseg qr and of a user depends on the specific processing and statutory provisions. These Terms of Use do not establish any data protection responsibility that differs from the actual circumstances.

Where a separate data processing agreement or other data protection agreement is required for certain Business, organizational, or other functions, conclusion of such an agreement may be a prerequisite for use of the relevant function.

Statutory data protection rights of data subjects remain unaffected.

25. Copyright, Trademarks, and Rights in mioseg qr

The software, web platform, app, and content, designs, graphics, logos, signs, user interfaces, and other components created by mioseg qr itself may be protected by copyright, trademark rights, design rights, database rights, or other intellectual property rights.

Where such rights belong to mioseg qr or the provider or have been licensed for use, they remain with the respective rights holder. Registration or use of the platform does not transfer to the user any ownership, copyright, trademark, or other intellectual property rights in mioseg qr.

For the duration of their authorization to use the platform, users receive a simple, non-exclusive, non-transferable right of use limited to the intended use of mioseg qr, unless otherwise provided by the relevant function, these Terms of Use, or mandatory statutory provisions.

Users may in particular not copy, reproduce, distribute, make publicly accessible, sell, license, or use protected components of mioseg qr to develop an unauthorized imitation product without corresponding authorization, unless such use is permitted by law or under a separate license.

Acts that are mandatorily permitted by law, including statutory powers relating to computer programs, interoperability, error correction, or other mandatory user rights, are not restricted by these Terms of Use.

The name “mioseg qr”, associated logos, marks, and other branding elements may not be used without authorization in a manner that creates the false impression of an official partnership, recommendation, certification, affiliation, or authority to represent mioseg qr.

Intended use of functions that mioseg qr expressly provides for sharing or external use remains permitted. This applies in particular to sharing QR-X through the intended sharing functions and using links and QR codes provided for a user’s own QR-X.

Users may generally download, save, print, and distribute QR codes generated for QR-X managed by them through the functions provided by mioseg qr, provided that no third-party rights are infringed and no prohibited or misleading content is distributed.

Rights in user content remain with the respective user or other rights holder in accordance with Section 8. Mere display of user content within mioseg qr does not transfer rights in that content to mioseg qr.

Where software, libraries, map material, fonts, media, or other third-party content or open-source components are used within mioseg qr, the respective rights and applicable license terms of those third parties remain unaffected.

Statutory rights and limitations under copyright, trademark, and other intellectual property law remain unaffected.

26. Complaints, Support, and Dispute Resolution

Users may contact the provider through the support and contact options offered within mioseg qr with questions, technical problems, payment or credit matters, problems with a user account or QR-X, and other concerns.

For proper handling of a request, mioseg qr may ask the user for information necessary to identify the affected account, QR-X, payment transaction, or technical problem. Users should not transmit login credentials or other security information that is not required to process the request.

Support and complaint requests are handled within a reasonable period in accordance with available support capacity and taking into account the urgency, nature, and scope of the matter. A specific response or processing time is owed only where expressly agreed or required by law.

Where a user is affected by a moderation, suspension, verification, or other platform decision, the user may use the complaint or contact options offered for that purpose. Where an internal complaint procedure, statement of reasons, or other remedy is required by law, the corresponding statutory requirements will be observed.

Use of an internal support or complaint procedure does not restrict statutory rights of the user and in particular does not exclude asserting statutory claims or contacting competent authorities and courts.

Consumer dispute resolution: The provider is currently neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

If a statutory obligation to participate arises in the future or the provider voluntarily commits to participate in a particular dispute resolution procedure, the legally required information about the competent consumer arbitration board will be provided.

Mandatory statutory complaint, dispute resolution, and legal protection options remain unaffected.

27. Applicable Law and Jurisdiction

The contractual relationship between the user and the provider is generally governed by the law of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG), insofar as its application would otherwise be relevant.

If the user is a consumer and has the user’s habitual residence in another country, this choice of law does not deprive the user of the protection of mandatory provisions that cannot be derogated from by agreement under the law that would apply at the user’s habitual residence in the absence of the choice of law.

For consumers, statutory provisions apply with regard to jurisdiction. These Terms of Use do not establish an exclusive place of jurisdiction where such an agreement is not legally permissible.

If the user is a merchant, a legal entity under public law, or a special fund under public law, and a corresponding agreement on jurisdiction is legally permissible, the provider’s registered place of business is generally the exclusive place of jurisdiction for all disputes arising from or in connection with the contractual relationship.

The same applies to business users in other cases only insofar as a corresponding agreement on jurisdiction can be validly made under the applicable statutory provisions.

The provider remains entitled to assert claims against a business user at another place of jurisdiction having statutory jurisdiction, insofar as legally permissible.

Mandatory statutory rules on jurisdiction, consumer protection, and conflict of laws remain unaffected.

28. Changes to the Terms of Use

mioseg qr may amend or supplement these Terms of Use where there is an objective reason for doing so and the change is reasonable, takes users’ interests into account, and is legally permissible.

An objective reason may exist in particular where an adjustment is necessary or appropriate due to changes in statutory provisions, new or amended case law, regulatory requirements, security requirements, technical developments, or changes to the functions offered, contractual processes, payment systems, or credit systems.

Changes may also be made to close regulatory gaps, make unclear provisions more understandable, or correct editorial errors, provided that this does not unreasonably alter the contractual balance to the detriment of users.

This change clause does not entitle mioseg qr to subsequently alter material performance obligations already agreed, rights already acquired, or the relationship between performance and consideration to the detriment of the user without a sufficient objective reason and without complying with the applicable statutory requirements.

Changes that are solely legal or editorial clarifications, are exclusively beneficial to the user, or do not materially impair existing rights of the user may be made without renewed express consent in accordance with statutory provisions.

Users will be informed clearly and comprehensibly of material changes affecting an existing contractual relationship and with reasonable advance notice in the circumstances, where prior notice is possible and required by law.

Where the user’s consent is required for a change to take effect, mioseg qr will obtain such consent. Mere silence by a user does not, solely on the basis of these Terms of Use, constitute consent to a material adverse contractual change.

Where the law permits another effective amendment procedure for certain changes, use of that procedure remains possible subject to compliance with the statutory requirements.

Changes to these Terms of Use generally apply for the future. Individual transactions already completed or rights validly acquired are not retroactively altered solely because of a later change to these Terms of Use.

The currently applicable version of the Terms of Use is made available within mioseg qr or on the website designated for this purpose. Where necessary, previous versions or information about material changes will be documented for a reasonable period.

Statutory information, consent, termination, and other rights of users remain unaffected.

29. Final Provisions and Severability

Together with any supplementary terms expressly incorporated in the relevant context, these Terms of Use form the contractual basis for use of mioseg qr unless a superseding individual agreement has been made.

Individual agreements between the provider and a user take precedence, within their subject matter, over conflicting provisions of these Terms of Use.

If individual provisions of these Terms of Use are or become wholly or partly invalid, unenforceable, or not part of the contract, the validity of the remaining provisions generally remains unaffected.

Statutory provisions take the place of an invalid, unenforceable, or non-incorporated provision. Where adherence to the contract would constitute unreasonable hardship for one party even taking the statutory rule into account, the legal consequences provided by law apply.

The same applies where these Terms of Use contain a gap requiring regulation; the legal treatment of such a gap is governed by applicable statutory provisions and recognized principles of contractual interpretation.

mioseg qr may provide these Terms of Use in multiple languages. The German version generally serves as the source version for preparation and maintenance of the Terms of Use. Translations are intended to make the content of these Terms of Use understandable to users of other languages.

Where differences or questions of interpretation arise between different language versions, mandatory statutory provisions, in particular those concerning consumer protection, transparency, and interpretation of standard terms and conditions, remain unaffected.

Supplementary terms for particular functions, products, or Business services apply only where they have been validly incorporated into the relevant contractual relationship. In the event of conflicts, more specific terms validly agreed for the area they govern take precedence over these general Terms of Use.

Mandatory statutory provisions remain unaffected in all cases.

30. Provider, Contact, Version, and Effective Date

The provider and contractual partner for the mioseg qr services provided under these Terms of Use is, unless a different contractual partner is expressly specified in connection with a particular service:

Minh Hoang Huynh, sole proprietor

Konrad Adenauer Str. 170, 52511 Geilenkirchen

Germany

Further provider information required by law and, where applicable, information regarding authority to represent, registration, VAT identification, and other mandatory disclosures are set out in the current Legal Notice (Imprint).

Users may contact the provider regarding contractual or legal matters through the contact options specified in the Legal Notice (Imprint) or within mioseg qr. For general support requests, the support functions provided within the platform may additionally be used.

The version of these Terms of Use applicable at any given time is identified by a version number and an effective-date indication.

Version: 1.0

Effective date: 08 August 2026

For new users, these Terms of Use apply from the time they are validly incorporated into the relevant user relationship.

For existing users, later changes to these Terms of Use take effect only in accordance with Section 28 and the applicable statutory provisions.

Where supplementary terms apply to certain paid services, Business functions, or other additional offers, those terms will be made available to the user before they are validly incorporated.

The Privacy Policy, Legal Notice (Imprint), and any required withdrawal information are separate documents or information and are made accessible through the designated areas of mioseg qr or the associated website.

Mandatory statutory provisions remain unaffected.